Inside Sales Specialist (Indoor)

Location: Petaling Jaya

Position Type: Full time

Job Descriptions:

• Selling ICT range of products, solutions, services and maintenance.
• Responsible for the marketing of products and services.
• To achieve & exceed targets set by the Company
• Develops customer needs & new customers in the commercial, industrial & end-user.
• To identify and pursue new business opportunities from existing and new customers
• Aggressively review account activities in pursuit of new business or upselling opportunities
• Prepare and handle quotation request, goods delivery, payment collection and ad-hoc duties whenever required.
• Develops sales opportunities by researching and identifying potential accounts.
• Cold call prospective customers
• Conduct follow-up meetings with customers and manage the entire sales cycle.
• Account responsibility with quota.

Solution Consultant (IT Pre-Sales)

Location: Petaling Jaya

Position Type: Full time

Job Descriptions:

YOUR NEW ROLE:

• Responsible for pre-sales technical & solution presentation.
• Responsible for customer requirement study, site survey, info gathering, planning and design.
• Responsible for Bill of Materials preparation.
• Responsible for Scope of Work preparation.
• Responsible for Tender, RFP, RFQ, RFI preparation, requirement, proposal and submission.
• Responsible for identifying new technologies and developing systems to address customer requirement and challenges. 
• Responsible for POC preparation, installation, configuration & testing.
• Responsible for project assessment and planning.

WHAT YOU’LL NEED TO SUCCEED:

• Minimum Degree in Computer Science/Studies/Information Technology or equivalent.
• Good communication in English, Bahasa Malaysia or additional languages is added advantage.
• Good listener and able to demonstrate effective communication skills.
• Result oriented & customer focused.
• Self-Motivated, Proactive & Problem solving thinking.
• Provide timely and courteous customer service to enhance customer satisfaction.
• Autonomous, work independently with minimal supervision.
• Exhibit good time management skills & punctuality
• Keen interest in continual learning and professional development.
• Ensure adequate self-development and training is undertaken to fulfil accountabilities
• Willing to work after office hours if required.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Candidates should have own transport, possess valid driving license and passport.
• At least 5 Years of working experience in the following area:
  • Software Defined, Microsoft, Virtualization, Backup, BCP, DRC, SAN storage, Hyper-Converged-Infrastructure (HCI), Hybrid-Cloud, Linux, Microsoft and etc

IT Technical Support (Resident Engineer)

Location: JOHOR BHARU, JOHOR

Position Type: CONTRACT

Job Descriptions:

JOB DESCRIPTION:

• Preparation of new PCs/notebook computers for deployment, including the unpacking, installation of the operating system, settings of operating system (cloning) and user profiles as per Customer policy.
• Onsite installation of new PCs and locally attached peripherals such as printers, image scanners. The installation may include site readiness inspection to verify availability of proper workstation, power outlets, & network outlets.
• Preparation and onsite installation of Standalone and Networked printers that are out of scope of MFP vendor.
• Upgrade of PC hardware as required such as increase of memory or hard disk size.
• Troubleshoot IT hardware and replacement of faulty accessories (keyboard, mouse, bar-code scanners)
• Coordinate the Hardware repair and maintenance with the hardware Manufacturers.
• Relocation of PCs & Peripherals within same office.
• Attend general questions and replies to Service Desk requests.
• Software patching on desktop for in-house applications (e.g. Java, Acrobat, .NET, Flash) for ongoing compatibility.
• Email (Office365) and Active Directory account password reset;
• Install or reinstall MS Office applications;
• Setup fileserver folder settings; sharing;
• Remote login administration (e.g. Citrix account lockout from HP or Dell thin-client).

Requirements:

• Minimum Diploma or Professional Certification qualification.
• Minimum 2-4 years related experienced.
• Excellent communication skills. Mature, self-motivated, proactive, aggressive and independent.
• Strong self-starter with a proven track record of accomplishment.
• Required to speak and write in English
• Applicants MUST be able to work in JOHOR BHARU, JOHOR area.
• Applicants can start work on DEC 2019 will be an advantage.
• Applicants should be Malaysian citizens or hold relevant residence status.
• Applicants MUST agree with CONTRACT.

Systems Engineer

Location: Petaling Jaya

Position Type: Full Time

Job Descriptions:

• Responsible for project assessment, customer requirement study, site survey, planning, design, deployment, UAT, trouble shooting, support & maintenance.
• Prepare project plan based on estimated effort.
• Maintain effective work relationship and work closely with entire team members.
• Responsible for contact principal technical support team for any trouble shooting cases.
• Provide timely and courteous customer service to enhance customer satisfaction.
• Proactive manage, trouble shoot and resolve technical support issues.
• Responsible for user guide and technical documentation.
• Manage and document system configurations
• Responsible for POC.
• Ensure timely delivery of project implementation & sign off.
• Provide solution to reported issues, support, trouble shooting, bugs and enhancement.
• Require on phone standby during after office hours and weekend.

REQUIREMENT:

• Good Attitude
• Minimum Degree in Computer Science/Studies/Information Technology or equivalent 
• Possession of Nutanix and VMware Technical Certification will be an advantage)
• Excellent Communication
• Result Oriented & Customer Focus
• Mature, Self-motivated, Proactive, Aggresive and Indepedent
• Strong self-starter with a proven track record of accomplishment
• Required to speak and write in English and Bahasa Malaysia
• Candidate should have own transport, possed valid driving licenses and passport
• Applicant should be MALAYSIAN citizen or hold relevant resident status
• Min 3-5 years experience of supporting following technologies: Nutanix, AHV, VMware, Redhat, SuSe, Linux, MYSQL and etc.

Marketing Executive

Location: Petaling Jaya

Position Type: Full Time

Job Descriptions:

• Responsible for developing, promote, coordinate and marketing activities
• Responsible for Company Social Media
• Responsible for Company Website development, update & maintenance
• Responsible for Email Marketing
• Responsible for Company Event
• To update and maintenance Customer database
• Develop and execute Online Marketing campaign
• Activate marketing activities to drive sales

Requirements:

• Must Hold a Diploma/Degree in a Marketing related field
• 2-3 Years’ experience in Marketing
• Experience in Facebook and LinkedIn
• Experience in Website SEO/SEM
• Experience in Email marketing
• Experience in content writing will be an advantage
• Must be Passionate, Creative & Tech Savvy
• Flexible to learn and ability to multitask
• Excellent analytical and problem-solving skills
• Willing to work long hour

Network & Security Engineer

Location: Petaling Jaya

Position Type: Full Time

Job Descriptions:

• Responsible for project assessment, customer requirement study, site survey, planning, design, deployment, UAT, trouble shooting, support & maintenance.
• Prepare project plan based on estimated effort.
• Maintain effective work relationship and work closely with entire team members.
• Responsible for contact principal technical support team for any trouble shooting cases.
• Provide timely and courteous customer service to enhance customer satisfaction.
• Proactive manage, trouble shoot and resolve technical support issues.
• Responsible for user guide and technical documentation.
• Manage and document system configurations
• Responsible for POC.
• Ensure timely delivery of project implementation & sign off.
• Provide solution to reported issues, support, trouble shooting, bugs and enhancement.

REQUIREMENT:

• Good Attitude
• Minimum Degree in Computer Science/Studies/Information Technology or equivalent (Possession of CCNP, CCIE certifications will be an advantage)
• Excellent Communication
• Result Oriented & Customer Focus
• Mature, Self-motivated, Proactive, Aggresive and Indepedent
• Strong self-starter with a proven track record of accomplishment
• Required to speak and write in English, Chinese, & Bahasa Malaysia
• Candidate should have own transport, possed valid driving licenses and passport
• Applicant should be MALAYSIAN citizen or hold relevant resident status
• Min 4-7 years experience of supporting following technologies: Cisco, Huawei, Aruba, Ruckus, DNS, Load Balancer, Firewall, WAF, DHCP, IPAM, LAN, WAN, WiFI and etc
• Min CCNP or equivalent certification